Take the survey

The COVID-19 pandemic presents unique and unparalleled challenges to frontline community service organisations.

The survey is short (1 to 4 minutes) and is designed to offer a fortnightly snapshot of the pressures upon the sector and the community members they serve, capturing changes in what is an evolving landscape. 

The data from the surveys will be used to develop an evidence-base and assist with advocating for and with the sector (click here for more information).

If you are a leader, manage staff or a frontline worker within the community services sector we would like to hear from you.

The third snapshot survey is now closed.

Register your email below for updates, findings and future snapshots.


Tracking client acute need – are we entering the eye of the storm?

Our third fortnightly snapshot of the COVID-19 community snapshot is now open. The first two snapshots have produced a significant amount of data that we are currently working through to identify patterns and correlations. It is clear that the community services sector has shifted from concerns around the need for PPE and other COVID appropriateContinue reading “Tracking client acute need – are we entering the eye of the storm?”

Snapshot one – early indicators and initial thoughts

Snapshot two is now open. We had an impressive response to our first fortnightly COVID-19 community sector survey. Senior community service sector leaders and line-managers from every Australian state and territory responded.  Diversity was also reflected by the spread of providers who service urban, regional and/or remote areas.  While the qualitative data are still beingContinue reading “Snapshot one – early indicators and initial thoughts”

This project was assessed as negligible risk by the University of South Australia’s Business School Ethics Committee (protocol no: 64/2020).

Subscribe here for updates, news and upcoming snapshots.